Deleting your data
What to send, who to send it to, and what happens. Last updated 16 September 2026.
Two routes, and the first is faster. The estate agency you messaged holds your data; ARGO runs the software for them. Asking the agency gets it done directly. Asking us also works, and we will carry it out on their instruction.
Ask the agency
Message the agency on the same WhatsApp number you used, or email them, and say you want your data deleted. They can do it from their own workspace. They are the ones who decide, because the data is theirs.
Or ask us
Email chris@sisamos.net
with the subject Data deletion request, and include:
- The phone number you messaged from, in full international
form (for example
+357 99 123456). This is how the conversation is found — without it we cannot identify you, and we will not guess. - The agency you were talking to, if you remember it. If you do not, say so; we can find it from the number.
- Whether you want everything deleted, or only a particular conversation.
Do not send identity documents. We do not need them, and we would only have to delete those too.
What happens
- We acknowledge within 3 working days.
- We pass the request to the agency, which is the controller and has to decide it. If they refuse, they must tell you why, and we will tell you that they have.
- On their instruction the data is deleted within 30 days of the original request.
- We confirm in writing when it is done.
What gets deleted
The conversation and its messages, your contact record, what the system worked out you were looking for, and the record of which listings were shown to you.
What may survive, and why
Being straight about this rather than promising a clean sweep:
- Messages already delivered to you on WhatsApp. Those are on your phone and Meta's systems, not ours, and we cannot reach them.
- Records the agency must keep by law — anti-money-laundering checks, and accounting records where money changed hands. Cyprus law sets those periods, not us. The agency will tell you which applies.
- Encrypted backups, for up to 30 further days, after which they expire on their own. Nothing is restored from them in the ordinary course.
If you are not satisfied
You can complain to the Office of the Commissioner for Personal Data Protection in Cyprus: dataprotection.gov.cy. You do not need to come to us first.